Contact Petsafe Customer Service
Petsafe Phone Numbers and Emails
Toll-Free Number:
-
(866) 738-4379
Customer Service:
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(800) 675-8360 ext 1Order Issues
-
(865) 777-5404Order Issues
-
(800) 732-2677
Petsafe Emails:
Contact Information
Petsafe Website:
Petsafe Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am - 7:00 pm ET
Additional Fax Number:
RMA (Returns) Contacts +1 (865) 966-7974
Other Location:
2425 E PERRY RD,
PLAINFIELD, Indiana 46168-7620
Fax:
Summary of Petsafe Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Petsafe?
Product/ Service Question:
- “Broken remote”
- “NEW Collar not working”
- “Collar not working”
Return/ Replace Question:
- “Return”
- “Need return address”
- “I need a replacement control box”
Request for Information Question:
- “Assistance”
- “Safety question..”
- “Question about system”
Activation/ Cancellation Question:
- “Cancel order”
Shipping and Delivery Question:
- “What size wire do you use for underground electric fence”
Staff Question:
- “Product service”
Account Question:
- “I told you stop taking money from my bank account”
Refund Question:
- “I still don't have a refund for a return”
Other Question:
- “Troubleshooting”
- “Failure of the free to roam containment collar”
- “Issues with collar”
About
PetSafe is a retail company which specializes in sales of pet products. It was founded in February 1991. The headquarters is based in Knoxville, Tennessee, United States. PetSafe offers the following products: wireless fences, pet proofing, fountains, feeders, and dog training collars. Customers can also order dog clothes. The company provides coupons with discounts. It has an affiliate program for partners. PetSafe ships their products worldwide through FedEx carrier. Free delivery option is possible. The company accepts returns within 30 calendar days of the purchase date. Available payment options are Visa, MasterCard, American Express, and Discover. Order status can be tracked in personal profile on the company website.
Petsafe is ranked 101 out of 507 in Pet Stores category
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